Dealer-FX Enhances Industry-Leading Service Suite with Customer Self-Service Solutions

Dealer-FX Enhances Industry-Leading Service Suite with Customer Self-Service Solutions Delivering convenience and transparency for consumers, while streamlining processes for automotive service departments. Dealer-FX, the leading service lane technology provider for automotive retailers and OEMs, announced today new enhancements to its end-to-end service suite, which includes self-service solutions for the consumer. Dealer-FX’s newest addition

By |2020-09-23T09:49:06-04:00|News|Comments Off on Dealer-FX Enhances Industry-Leading Service Suite with Customer Self-Service Solutions

Texting MPI Results Will Help Your Dealership Adhere to COVID19 Regulations

Digital MPI lets your Service Advisors visually communicate inspection results, safety concerns and price estimates to your customer’s mobile phone. Customers can review and approve  Technician recommendations from the comfort and safety of their home. Benefits of Digital MPI:  Text customers results of MPI and recommendations Customers have a no-touch approval process Automated notifications between […]

By |2020-09-09T14:32:03-04:00|COVID-19, Insights|0 Comments

COVID-19: Moving Forward

Learn How ONE Platform Can Help Your Dealership Navigate COVID-19 During this challenging time, you can be confident that Dealer-FX will continue to deliver the support and commitment you have come to expect. Keeping the safety of your customers and employees top of mind, ONE Platform offers many tools that provide a safe, no-touch service […]

By |2020-09-09T17:21:48-04:00|COVID-19, Insights|Comments Off on COVID-19: Moving Forward

5 Ways to WIN at Customer Service in the Digital Age

Is your dealership ready to offer the same digital customer experience companies such as Uber, Amazon, and Starbucks provide? Join Greg Dryden, Vice President of Client Optimization at Dealer-FX, for an informative webinar. He will outline the benefits of delivering a digital customer experience and simple ways you can start transforming your service department today. […]

By |2020-09-09T17:57:04-04:00|Insights, Webinar|0 Comments
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