Why a BDC is indispensible for growth. Leveraging your CRM to build business. In the “good old days”, automotive dealerships could grow merely by waiting for the next customer to darken the doorway. Today, it’s nothing more than a quaint memory. Dealerships now understand the need ...
Hello? Your profitability is on the line. How expert BDC phone call handling drives dealership growth. Today’s modern dealership spends a whole lot of time and money to communicate with customers through online channels. Add to that investments in software to track, personalize, and optimize the ...
Breaking the Barrier to Fixed Ops Change Does the real obstacle to improving customer experience lie within? Friedrich Nietzsche, the renowned German philosopher once said, “you yourself will always be the worst enemy you can encounter.” Exterior challenges like new market disruptors and rapidly shifting customer expectations ...
Digital MPI lets your Service Advisors visually communicate inspection results, safety concerns and price estimates to your customer’s mobile phone. Customers can review and approve Technician recommendations from the comfort and safety of their home. Benefits of Digital MPI: Text customers results of MPI and recommendations Customers have a no-touch approval process Automated notifications between […]
