Solutions

Solutions

Service technology designed for you.

With solutions designed to meet the needs of every stage of service, Dealer-FX has the tools and support proven to help you grow your business, retain more customers, and help you become more efficient.

While a digital transformation of your service department is necessary, it can also be complicated. We understand that. It’s why we designed solutions that meet the needs of each of your users – providing tools that are familiar, intuitive, and efficient.

ONE Platform

Deliver an end-to-end digital service experience

From scheduling to check-out, deliver an experience for your customers unlike any they’ve had before with the only end-to-end platform connecting all stages of service.

Every touchpoint in a customer’s service lifecycle is captured in ONE Platform. Each application was designed and developed by our team to work together seamlessly. With only one partner to deal with, we make things easier for you.

ONE Platform integrates with your DMS, giving you real-time access to important data and advanced performance analytics. Our industry-leading service technology is designed to improve the customer experience by promoting transparency, so you can build lasting relationships and improve revenue for your dealership.

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Experience

Modernize the appointment and check-in experience

Experience makes appointment scheduling and service check-in easy for the vehicle owner, while simplifying appointment management and customer communication for your dealership. It was specifically designed to accommodate physical distancing.

Experience integrates with leading DMS providers, ensuring customer and vehicle information is consistent and seamless across applications. It also runs on the Dealer-FX ONE Platform, allowing you to easily upgrade the solution with tools that will enhance other areas in your service process.

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Experience

Modernize the appointment and check-in experience

Experience makes appointment scheduling and service check-in easy for the vehicle owner, while simplifying appointment management and customer communication for your dealership. It was specifically designed to accommodate physical distancing.

Experience integrates with leading DMS providers, ensuring customer and vehicle information is consistent and seamless across applications. It also runs on the Dealer-FX ONE Platform, allowing you to easily upgrade the solution with tools that will enhance other areas in your service process.

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Powerful Integrations

Dealer-FX has achieved certified DMS integration with 20+ leading providers, ensuring the consistency of vehicle and customer data across applications, and improving the efficiency for your team.

Advanced OEM Integration puts powerful data in the hands of your advisors, giving them the ability to easily access everything they need in order to provide a comprehensive write-up – with efficiency.

Some of our third-party partnerships include Hunter, DealerTire, Recall Masters, and TSD, just to name a few.

Customers are more likely to accept additional work recommendations when they are presented on a tablet, including details, cost estimate and history.

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List specific details of the issue
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Provide a cost estimate
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Access service history
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JD Power, 2019 CSI Study

Solutions that deliver an exceptional experience at every stage of service – backed by industry-leading support. Discover why thousands of dealers have chosen Dealer-FX.

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