About the Dealership
Friendly Kia has served New Port Richey with care and compassion since 1998. They believe in being honest, upfront, and providing the same level of exceptional service to all customers.
Results
Friendly Kia signed up for ONE Platform in February 2019. Since then, they have seen very strong results, including a 43% increase in Average Dollar Sold During Check-in.
From the Dealership
“ONE Platform by Dealer-FX has helped raise our level of consistency and professionalism. Our customers love it and we can see we are now appealing to a younger market.”
John Schmidt, Service Director, Friendly Kia, New Port Richey, FL
Given the profound change to our service process, training is really important.I’m happy to report the trainers are the best I have ever worked with!
The greatest benefit we have seen would have to be the ability to present VIN-specific services which have had a direct impact on our CP Dollars per RO. In addition, the ability to take pictures of prior damage during the walkaround is amazing and has saved us money on several occasions.
John Schmidt, Service Director
Friendly Kia, New Port Richey, FL
“The communications from the Dealer-FX Total Service Marketing Team are second to none. We have used competitive products in the past and none of them offers what Dealer-FX does. They provide a more flexible program, better reporting and they deliver a level of service that we have never seen before. I would highly recommend Dealer-FX to another dealer.”
Tyler Holt, Internet Marketing Director
Friendly Kia, New Port Richey, FL
What’s Next?
Dealer-FX will transform your dealership and give your employees the tools they need to satisfy customers, while also driving higher revenue and profits. Get in touch to experience a live demo today!