ONE Platform is a cloud-based system that integrates with OEM data, leading DMS providers, and third-party systems to make service departments more efficient and profitable. Our new partnership with Mitsubishi Motors North America, Inc. (MMNA) and Aeris leverages connected car technology to enhance the Mitsubishi customer service and ownership experience.
Dealer-FX and Aeris Mobility Services have integrated with the My MITSUBISHI CONNECT mobile app to enable Mitsubishi Eclipse Cross drivers to view real-time service and maintenance needs, as reported by their vehicles. This system provides owners with timely and specific information about their vehicles and gives them the technology to act on that information in a matter of seconds.
“With innovative mobile solutions, we help OEMs and their dealers deliver the best experience to their customers at every stage of service,” said Adam Kraft, Vice President, Product Development at Dealer-FX. “Partnering with Aeris and Mitsubishi enhances the customer experience for Mitsubishi owners by making vehicle maintenance care simple.” Kraft added.
To learn more about this new partnership, read the press releases from Mitsubishi Motors North America, Inc. and Aeris.
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