Meeting Today’s Market Demand
Cindy Lentz, Parts, Service, and Body Shop Director, discusses how Dealer-FX helps her dealership improve the guest experience by speeding up the appointment conversion rate. This means getting cars in and out of the shop faster and getting the customers’ information together aptly. Brian Kramer, General Manager, acknowledges the changing market with the digitalization of many services in the automotive industry. Seeing great potential in Dealer-FX and the many partnerships they have already established, it was vital that the dealership started using their platform to meet present and future customer needs.