Blog
Dealer-FX Tools, Technology And Systems Almost Doubled Our Customer Pay Hours Per R.O.
About the Dealership Serra Gardendale Kia is committed to doing “Whatever It Takes” in order to be the best Kia dealership in Alabama. They focus on outstanding customer service, a culture of success for all team members, and long-term customer loyalty. From the Dealership “Now in my 7th year as General Manager of Kia Franchises, […]
Experience ONE Platform From Dealer-FX Live At The Kia National Dealer Meeting In Las Vegas, NV
The Dealer-FX Team is excited to be on hand at the 2019 Kia National Dealer Meeting to demonstrate the features and benefits of ONE Platform to Kia Dealers from across the USA. Event Details Kia National Dealer Meeting Wynn Hotel & Resort, Las Vegas, NV Wednesday, November 13, 2019 | 11:30 AM PST – 3:30 PM PST Dealer-FX […]
Red Deer Mitsubishi Combines MiCAR ONE Platform And Dedication To Customer Service To Achieve Results
About the Dealership Red Deer Mitsubishi aims to be the best service provider in the industry, aiming to exceed customer expectations for service, quality, and value. They also believe that when you treat people right, they will return. Their results prove that this philosophy is working. Results Since migrating to the full MiCAR ONE Platform […]
Car Candy: 2019 Tokyo Motor Show
Whether you are looking for electric cars, sports cars or something completely new, the Tokyo Motor show has it all. This year, the theme of the Tokyo Motor Show is “OPEN FUTURE” – representing the endless possibilities that mobility will bring to the automotive industry. Here are some of the cars expected to debut at […]
Three Ways to Create Positive Customer Vibes Before the Service Drive
The very idea of automotive service can feel disruptive to busy lives. The challenge is to shift customer perception before they arrive for service.
Mckeown Motor Sales Achieves A 28% Increase In $ Per RO With wiADVISOR
McKeown Motor Sales is a family-owned and operated dealership, proudly serving Springbrook, Ontario since 1933. They switched from a paper-based process to wiADVISOR in October 2018.
Fixed Ops Round-up: News For The Service Lane
September sales decline but SAAR stays steady; the dealership of the future starts with service; 2020 fixed ops trends to consider
Jim Burke Nissan Benefits From Consistent Processes And Powerful Reporting
Jim Burke Nissan has been utilizing the Nissan Service Workflow Suite from Dealer-FX since 2017 and Digital Marketing Services from Dealer-FX since 2018. With both of these programs in place, the dealership has generated impressive results in the service lane.
Car Candy: 2019 Frankfurt Auto Show
One of the benefits of being in the auto business is, well, being in the auto business. Let's face it: while most other industries spend their days fixing and selling widgets, we get cars, chrome, horsepower and Auto Shows.
How to WIN at Customer Service in the Digital Age
The digital age is forcing a disruptive transformation based on effective use of technology: To provide information, speed up the process, and improve communication.
Toyota Of Wausau Achieves Strong ROI With Toyota Service Technologies From Dealer-FX
About the Dealership Toyota of Wausau has earned the Toyota President’s Award for the last eight years, proving they have a passion for providing excellent service. This, coupled with their support of local charities, has made them a fixture in their Wisconsin community. Results Since launching in Q2 2018, they have achieved high utilization across […]
Carr Nissan Increases Customer Pay Revenue With Nissan SWS From Dealer-FX
Robert Allen Nissan has streamlined their processes and enhanced the experience for their customers since implementing the Nissan Service Workflow Suite from Dealer-FX in 2017. It has enabled them to achieve excellent results.
Canadian Auto Dealer Webinar Series: Service Drive Effectiveness For The 21st Century
Join Dealer-FX on August 15th for an informative best practice webinar about enhancing the customer experience in the 21st Century.
Fixed-Ops Round-Up: News for the Service Lane
As we turn the corner on summer, the 2019 sales year looks more volatile than ever, with nary a pattern or predictable trend to count on. The automotive market has simply become more complex and demanding, with many different ways to create revenue and reduce cost by leveraging digital tech opportunities – and streamlining processes.
Bill Korum’s Puyallup Nissan Increases Customer Pay Revenue With Nissan SWS From Dealer-FX
About the Dealership Billy Korum, GM at Bill Korum’s Puyallup Nissan, outside Seattle Washington, runs the dealership the way his father did since he acquired it in 1975. He believed in treating customers like family, and the entire staff still practices this philosophy. Results The challenge issued to Service Manager Justin Frady was to […]
Discover why thousands of dealers have chosen Dealer-FX:
*Results represent multiple product configurations across thousands of North American dealers.
**J.D. Power 2019 Customer Service Index (CSI) Study based on a 1,000-point scale.
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