Blog2021-02-18T11:05:57-04:00

Blog

Introducing Visual MPI: Empower your technicians with integrated video

Introducing Visual MPI: Empower your technicians with integrated video We’re excited to launch Visual MPI - a new approach to sending required repair videos to your customers. This new feature in our ONE Platform suite can help your dealership in three key ways: enhancing service department efficiency, generating upselling opportunities, and increasing transparency with customers. Why Visual MPI? Video is an excellent way to help customers understand what’s happening with their vehicles. However, to be a functional tool for dealers, it has to fit seamlessly into their service process. We’ve listened to our clients, and

Categories: Technology|

Achieve 30% Efficiency Improvement with Snap-on EPC Integration

Achieve 30% Efficiency Improvement with Snap-on EPC Integration Dealer-FX now integrates with the Snap-on Electronic Parts Catalog (EPC) - delivering unmatched efficiency and productivity for dealership service departments. With this industry-first integration, the Parts Department can easily transfer picklists directly into the multi-point inspection process.  Parts Managers are always looking for ways to improve efficiency and productivity. Dealer-FX’s integration with the Snap-on EPC does just that. Here’s how: Reduced steps to specify parts and add them to the MPI  Quicker cycle times when building and processing parts/service quotes Faster confirmation of parts pricing and availability 

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Enhanced integration with CDK now available through Fortellis

Enhanced integration with CDK now available through Fortellis What is Fortellis? Fortellis is an open technology platform developed by CDK to reduce data exchange friction points for the automotive industry. Software providers, like Dealer-FX, can develop an integration which will result in data being automatically passed through Dealer-FX to CDK, eliminating double entry. Why is Fortellis important? The days of double data entry are over. Our new integration means everything an advisor does in Dealer-FX during check-in will now flow automatically into their CDK DMS. Employees spend less time bogged down in administrative systems

Categories: Blog|

Discover What’s New at NADA2021

Discover What's New at NADA2021 The first-ever Virtual NADA Show is taking place on February 9-11, 2021. The Dealer-FX Team will be on-demand to demonstrate how we help your dealership deliver the modern service experience your customers expect. Our mobile, contactless technology provides transparency and convenience for your customers while streamlining your service department’s processes. We’re creating a mobile-focused experience at every customer touchpoint in the service journey.  Come visit the Dealer-FX virtual booth or connect with us through the NADA Show online channels:  Live Chat One-on-One Appointments Live Virtual Meeting Rooms Networking Area What's New

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Dealer-FX Announces Integration with Lautopak Software

Dealer-FX Announces Integration with Lautopak Software  Providing a Bi-Directional, Seamless Connection Between Dealer-FX’s ONE Platform and Lautopak’s Dealer Management System, IMPAK  We are excited to announce that we have integrated ONE Platform with Lautopak Software’s DMS, IMPAK.net to provide our dealer clients with a comprehensive, efficient, and integrated experience. Our certified integration with Lautopak simplifies the scheduling and repair order process for dealers by enabling: Bi-directional Appointment Integration Repair Order Integration Real-time Parts Inventory and Location Check Historical Repair Order and F&I Sales Customer DMS Search Dealer-FX Partners In

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Discover why thousands of dealers have chosen Dealer-FX:

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Higher CSI Score**
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Additional FRM Booked with Online Scheduler**
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Increase in CP $ per RO*
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Inspection Recommendations Approved*

*Results represent multiple product configurations across thousands of North American dealers. **J.D. Power 2019 Customer Service Index (CSI) Study based on a 1,000-point scale.

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